Terms and Conditions
These terms of use ("Terms") mandate the terms on which the users ("You" or "Your" or "Yourself" or "User") access and register on the website www.getfrax.com and its mobile application operated by Frax Technology Private Limited ("Company"), collectively referred to as ("Platform"). The Company through the Platform enables individual and institutional investors to invest in and earn long-term gains, periodic short-term revenue, and certain community benefits from curated real estate assets ("Property" or "Properties").
These Terms are an electronic record in terms of the Information Technology Act, 2000 and rules made thereunder (as applicable) that are generated by a computer system and do not require any physical, electronic, or digital signatures.
Please read these Terms of Use ("Terms") and the Privacy Policy carefully before using or registering on the Platform or accessing any material, information, etc., through the Platform. By clicking on the 'I Accept' button provided at the signup page, You accept these Terms and the Privacy Policy and agree to be legally bound by the same. You shall not claim invalidity of these Terms merely on the grounds that it is being concluded electronically.
Your affirmative action in clicking on the checkbox and on the 'I Accept' button while registering or transacting as a User implies Your acceptance of the Terms. Your use of the Platform implies that You agree with the Terms. You further agree that the Terms are being concluded and executed electronically.
If You do not agree or are not willing to be bound by the Terms or any rules and policies as displayed on the Platform, please do not click on the 'I Accept' button and do not seek to obtain access to Services (as defined below) provided on the Platform or otherwise use the Platform in any manner.
The Company retains an unconditional right to modify or amend the Terms and the Privacy Policy without notifying You. It shall be Your responsibility to check the Terms periodically for changes. Your continued use shall signify Your consent to any changes and agreement to be legally bound by the same.
1. Services offered on the Platform
1.1 License to use the Platform
The Company provides You a limited, non-exclusive, non-transferable, royalty-free license to use the Platform for registering, accessing the Company's content, and availing the Services.
1.2 Services offered on the Platform
a. The Platform offers You an opportunity to invest in special purpose vehicles in the form of Limited Liability Partnerships ("SPV LLP") which shall purchase properties using the invested amount ("Investment Opportunities").
b. The Platform provides insights into Properties including minimum contributions, expected returns, etc.
c. Upon successful registration and verification, a 3-in-1 User Account (User ID, Virtual Bank Wallet, Virtual FRAX Wallet) is created, enabling investment in open opportunities via:
(i) Private Opportunity, or
(ii) TradeX.
1.3 Private Opportunity
You choose an Investment Opportunity, determine your investment amount, e-sign an Expression of Interest (EOI), and transfer Earnest Money to your Virtual Bank Wallet within the defined Investment Period.
1.4 TradeX
TradeX availability is at the discretion of the Company during the Acquisition Tenor. Post-tenor, Users can trade FRAX subject to restrictions under Clause 2.3.
1.5 Monthly and Daily Saving Plans
MSP and DSP allow goal-based or daily investments. Indicative values (MSA/DSA) and returns are not guaranteed. Orders may be partially executed or unexecuted if insufficient funds exist. Goals, tenure, and amount cannot be modified once set. The Platform does not guarantee returns or redemption value.
1.6 Community Programs
Activated once user thresholds are met. Benefits may include gatherings, gifts, and brand offers.
1.7 Dashboard
Displays contributions, partnership interests, FRAX holdings, transaction history, and indicative values.
2. Other Terms and Conditions
2.1 Earnings on the Platform
a. FRAX are interest-bearing; holders are entitled to periodic distributions.
b. FRAX may be sold to others using Market Price or Limit Price options.
3. Eligibility to Use
Access is limited to resident Indians or qualified institutional investors legally competent under the Indian Contract Act, 1872.
4. Registration Process
To register, provide name, address, contact number, email, and KYC details as requested.
5. Withdrawal Policy
Withdrawals can only be made to the verified bank account linked to your Virtual Bank Wallet within 3 working days (subject to operational delays).
6. User Account, Password, and Security
Browsing is partially open; full access requires account creation. Log in using registered credentials.
7. No Guaranteed Return
Investments carry market and price risks; returns are not guaranteed and depend on Property performance.
8. Disclaimer / No Offers or Reliance
Information is summary-only and not an offer or solicitation. The Company provides no investment, tax, or legal advice.
9. Exit Opportunities
After 2 years + 3 months of the SPV LLP’s first property purchase, You may transfer your partnership interest offline via facilitation services (with applicable fees).
10. Use of the Platform
Use only for lawful purposes in compliance with applicable laws and these Terms.
11. Intellectual Property Rights
All content, structure, design, and materials on the Platform are owned by the Company and protected under IP laws. Duplication or commercial exploitation without permission is prohibited.
12. Disclaimers of Warranties and Liabilities
The Platform and Services are provided "as is" without warranties of any kind. The Company is not liable for interruptions, errors, or inaccuracies.
13. Indemnification and Limitation of Liability
You agree to indemnify and hold harmless the Company, affiliates, officers, and employees from any claims arising from misuse, misrepresentation, or violation of laws or Terms.
14. Violation of the Terms
Any violation may result in injunctive or equitable relief in addition to other legal remedies.
15. Suspension and Termination
These Terms remain effective until terminated by You or the Company. Dissatisfied users may close their accounts.
16. Governing Law and Jurisdiction
Governed by Indian law. Exclusive jurisdiction lies with courts in Bangalore, Karnataka.
17. Report Abuse
Report violations or objectionable content to compliance@getfrax.com
18. Communications
By using the Platform, You agree to receive communications via calls, SMS, email, or WhatsApp. You can opt out anytime by writing to compliance@getfrax.com.
19. Grievance Redressal
For grievances, contact the designated officer at compliance@altdrx.com
20. General Provisions
All Services are provided on a principal-to-principal basis between You and the Company. No agency, employment, or partnership relationship is created.
